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2025 Recap Newsletter - Banner

As we wrap up 2025, I want to extend a big thank you to our incredible customers.

This year brought meaningful enhancements, performance upgrades, and a re-imagined experience designed to make tasks easier for your teams.

Your feedback and partnership continue to guide everything we do. We’re grateful to be on this journey with you and can’t wait to bring more innovation your way in 2026.

 

Thank you for being part of the Shiftlab community, and happy holidays!

— Shawn Addington

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Vice President of Customer Success and Operations

2025 was a big year banner

We Redesigned Shiftlab

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We launched our brand-new user interface — cleaner and simplified to make scheduling, time management and store operations easier than ever.

It’s not just a visual refresh. Our redesign focused heavily on streamlined workflows that help your teams spend less time navigating technology and more time driving results on the floor.

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2025 Recap Newsletter - performance upgrades

Behind the scenes, our engineering team completed a significant shift to a higher-performance architecture, resulting in:

  • Faster load times
  • Smoother data updates
  • Increased platform reliability
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    Here are some of the new features and enhancements we added this year based directly on your feedback:

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      • Shift swap emails when you have a new or accepted request
      • Create custom shift categories
      • Assign multiple District and Area Managers to your territories for better oversight
      • New traveling roles for better Timeclock management when moving between stores
      • See open shifts in Pulse so leadership can quickly see gaps
        in the schedule
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      • Bulk Copy - to copy schedules across multiple stores and paste across multiple weeks
      • Bulk Approval - save time approving schedules for multiple stores with the bulk approve modal
      • Timecard added to Shiftlab mobile
      • New role based permission to allow users to edit past shifts 
      • Integrated with Paycom
      • Delivering data to RQ Business Intelligence (RQ BI) for deeper insights
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      Each release focused on reducing admin work, supporting leadership visibility, and giving your teams more flexibility.

      You can find more information on all the new features we released this year in the Release Notes section of our Help Center. 

      2025 Release Notes
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      Empower your frontline teams with easier communication,
      on-the-go schedule access, and better shift coordination
      —
      right from their phones.

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      Upcoming Events

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      You’ll find the Shiftlab team onsite at CES 2026 in Las Vegas January 6 – 9.

      If you’re attending, we’d love to meet you in person! Book a meeting or RSVP for one of our CES happy hours:

      Happy Hour RSVP
      Book a Meeting

      Thank You

      From everyone at Shiftlab, thank you for trusting us to be part of your workforce journey. Your partnership inspires everything we build, and we’re excited to continue supporting your teams’ success in 2026 and beyond.

      We wish you a joyful holiday season and a successful New Year!

       

      — Team Shiftlab

      shiftlab team

      Shiftlab, 571 Monon Blvd Ste 200, Carmel, IN 46032

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