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Retail Performance Management System
Real-time Performance Feedback at Your Fingertips
Store Pulse is a real-time retail performance management dashboard. Whether it’s monitoring stores opening on time, overtime trends, shift compliance or more – we make it easy for retail managers to track key performance indicators and make faster, smarter decisions.
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Empowering retail field teams with access to real-time performance data
Managing retail stores is a huge responsibility. Between changing customer demands, meeting employee needs, staying within budget and hitting KPIs set by corporate, there is a lot to juggle.
Having access to real-time performance data can make all the difference.
Whether it’s monitoring stores opening on time, overtime trends, shift compliance or more – Store Pulse makes it easy for retail managers to track key performance indicators and make faster, smarter decisions with Shiftlab Store Pulse.
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Identify Late Store Openings
According to our data, 10% of retail stores open late every day and the average time to resolve is more than 30 minutes. This creates a negative guest experience and results in lost revenue.
With Store Pulse, District Managers can grab a coffee first thing and watch as their stores come online. They can quickly see if a store is late to open or at risk of opening late. From there, they can then see who is on the schedule to quickly resolve.
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Manage Overtime
At the end of the day, managers can check in with Store Pulse to see if anyone on the team is trending for overtime and make any necessary adjustments to the schedule or budget so there are no surprises for payroll.
Improve Team Communication
With Shiftlab Store Pulse, employees receive timely notifications like shift and break reminders to help them better manage their day.
Stay Compliant
Mid-day, managers can access Store Pulse to ensure team members have taken their scheduled breaks. Missed breaks will be highlighted so that managers can quickly identify and communicate with the corresponding employee.
Features
Store Open Notifications
Store open alerts notify managers and retail leaders when a store is open late so that it can be dealt with quickly.
Real-Time Break Visibility
Retail managers will be notified if an employee is late to take a break or has missed a break, ensuring your organization stays compliant when it comes to breaks.
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Budget Awareness
Store Pulse gives managers real-time visibility into labor budgets and trending overtime to ensure they are proactive in managing costs.
Live Labor Dashboards
See at a glance who is on the clock at any given location and how they are trending in hours worked versus scheduled or budgeted hours.
Shift Reminders
Automated shift reminders mean your employees will always know when and where they are working. Reminders can be configured by employees to be sent during specific time windows.
Break Reminders
Break reminders ensure your employees take their breaks at the right time, helping to optimize schedules and avoid compliance violations.
With Store Pulse in place, retail managers can:
Make faster, better decisions that align with your KPIs
Deal with operational issues in real-time
Communicate more effectively
Trusted by more than 30,000 retail professionals across North America
“Shiftlab makes putting the right people on at the right time an incredibly insightful, yet simple process. The program has helped our business tighten up labour costs, improve scheduling behaviours and given us a positive ROI. The support from the Shiftlab team has been best in class since day one and they are willing to work with us to develop the program even further, to meet our business needs. I would highly recommend the Shiftlab platform to support your team scheduling”.
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The Mobile Shop
Amy Beaulieu - Manager, Field Operations
“Our decision to partner with Shiftlab was a no-brainer as a fast growing business. One of the biggest challenges we faced was keeping up with the front line labor force and their ever changing needs. Shiftlab has been a critical tool to our success since adopting the program early this year”
Optimal Wireless
Skyler Crozbey – President
“We had a lot of issues with scheduling including too much manual labor and human bias into schedule making. Shiftlab solved both problems for us and has helped normalize the entire scheduling process for us with a few clicks! My team loves it. Highly recommend!
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Cell Phones 4 Less
Anas Almaletti - CEO
Flexible Retail Platform
Shiftlab seamlessly integrates your POS, Traffic, and Time Clock data into a single system.
Explore Integrations
Your complete retail performance platform
- Automated Scheduling
- AI-Driven Forecasting
- Smart Timeclock
- Real-Time Performance Data