A Performance-Based Approach
In retail, sales and customer service skills are crucial to success. Shiftlab identifies your top performers and places them in the busiest shifts to maximize sales and enhance the customer experience. Powerful, time-tested algorithms and data parameters provide scheduling recommendations that ensure cost-effective shift coverage, while aligning your top performers to achieve performance targets.
We Understand Retail
We have deep roots in retail. Shiftlab co-founder and CEO spent 9 years working in retail from a sales associate to a VP of Sales Operations.
He experienced the pain of scheduling firsthand and created Shiftlab. Our entire team has an extensive background in retail and will empower you with the latest best practices proven to help other retailers grow.
We Are Passionate About Data
And that is an understatement! Shiftlab provides powerful reporting, metrics, and analytics so you can continually track what worked and what didn’t. Our dashboards provide full transparency to your labor strategies in action while identifying opportunities for improvement down to the store and individual employee level.
We’re continually innovating on the metrics front, delivering new reports and dashboards on a regular basis and scheduling recommendations that ensure cost-effective shift coverage, while aligning your top performers to achieve performance targets.
We’re Obsessed with Creating Great Experiences
We work tirelessly to build tools that your entire team will actually want to use. We listen to your feedback to fuel our product roadmap and build solutions that work for you. We’ll partner with you every step of the way to help you launch with confidence, on your timelines. You’ll have a dedicated Launch & Account Manager to ensure your continued success with Shiftlab.